Skip to Content

TERMS OF SERVICE


Effective Date: May 24, 2026

Last Updated: May 24, 2026

Welcome to Sentinel Auditor, a compliance automation platform owned and operated by Elite Data Solution (the "Platform", "Company", "we", "us", or "our"). Please read these Terms of Service (the "Terms") carefully before accessing or using the Platform.

By accessing, browsing, or utilizing the Platform—including running the Compliance Auditor, downloading a Plus Report, executing the Data Remediation engine, or subscribing to the Elite Suite—you, on behalf of yourself and the healthcare provider or entity you represent (collectively, "User", "Customer", or "Hospital"), agree to be legally bound by these Terms.

If you do not agree to these Terms, or if you do not possess the necessary corporate authority to bind your organization to these Terms, you must immediately cease all access to and use of the Platform.


1. DEFINITIONS & CORPORATE ELIGIBILITY

  • "Services" refers to all browser-based automated data utilities, validation code, parsing engines, formatting scripts, and hosting services provided via the Platform.

  • "Machine-Readable File (MRF)" refers to the digital public transparency data files mandated by the Centers for Medicare & Medicaid Services (CMS).

  • "Chargemaster (CDM)" refers to the Hospital’s internal reference pricing and billing code directory.

  • "Merchant of Record (MoR)" refers to our third-party checkout and global tax processing partners (including but not limited to Paddle and Lemon Squeezy).

  • Eligibility: This Platform is strictly a Business-to-Business (B2B) utility. You represent and warrant that you are an employee, officer, or authorized agent of a valid healthcare provider entity, and that you have full legal authority to enter into these Terms on behalf of that entity.



2. DESCRIPTION OF STANDALONE PRODUCTS & PRICING PLANS

The Platform grants a non-exclusive, non-transferable, revocable license to utilize specific automated data optimization services across the following structures:


A. Core Digital Products (Transactional Model)

  • Free Compliance Audit (Mode 1): Provides an isolated high-level summary of structural file validity. High-level violation tallies are visible, but exhaustive row-by-row data matrices remain masked behind a payment gateway.

  • Plus Report (Mode 3): A premium, deep-dive analytical blueprint visualizing line-by-line compliance data failures. Access to the unmasked evaluation ledger and comprehensive blueprint export requires a flat-fee transactional payment.


B. Monetization & Operational Plans (Remediation Access)

  • One-Time Plan: A single transactional, pay-per-use license allowing the Customer to execute the automated data-cleaning engine to correct, standardize, and download a single batch containing one remediated MRF and its cryptographic compliance attestation certificate directly from browser memory.

  • Elite Suite Plan: An enterprise-tier recurring software-as-a-service subscription. This tier unlocks continuous file downloads, automated ongoing data-drift tracking logs, background re-audits every thirty (30) days, and grants access to our automated deployment infrastructure ("One-Click Live Upload") powered by a secure cloud CDN container.



3. DATA ARCHITECTURE, ZERO-RETENTION PROTOCOLS, & PRIVACY


A. Ephemeral In-Memory Server Processing

The Platform operates using a privacy-first, zero-retention ephemeral processing model. When the Customer uploads a Messy MRF or a Reference Chargemaster for validation or remediation under Mode 1, Mode 2, Mode 3, or Mode 4, all data parsing, schema evaluation, and file-restructuring processes are executed strictly inside secure, volatile server memory. Except where explicitly designated under an active cloud public CDN hosting plan, raw underlying hospital data assets are processed in real-time and are completely expunged and deleted from our servers within twenty-four (24) hours of completing the audit or remediation run.


B. Protected Health Information (PHI) Restriction & HIPAA Exclusivity

The Services are designed strictly to evaluate and structure institutional, non-patient pricing models, CPT codes, HCPCS codes, and federal price transparency compliance formats.

🚫 Important Notice: The Platform is not a HIPAA Business Associate, does not provide HIPAA-compliant storage, and does not execute Business Associate Agreements (BAAs). The Customer represents, warrants, and guarantees that no Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA) is contained within any uploaded MRF or Chargemaster file. The Platform explicitly disclaims any liability arising from a Customer accidentally uploading files embedded with patient records or identifiers, and will immediately purge any such files if discovered.

C. Enterprise CDN Hosting Data Retention

If a Customer purchases or subscribes to the Elite Suite or an approved Enterprise Plan, the Customer explicitly authorizes the Platform to host the final, remediated, 100% compliant MRF on our secure public cloud CDN infrastructure to satisfy the federal mandate for a publicly accessible URL. The Platform will maintain rigorous AES-GCM-256 rest encryption and secure transit channels for files deployed under this framework.


4. FEES, COMMERCE, AND FINANCIAL TERMS


A. Merchant of Record

All financial checkout loops, digital payment transactions, card operations, and local tax compliance are processed securely through our authorized third-party Merchants of Record (e.g., Paddle, Lemon Squeezy). By completing a purchase or subscribing to a plan, you agree to comply with the terms and conditions of the designated MoR.


B. Enterprise Invoicing (Net 15 / Net 30)

For pre-authorized corporate procurement setups, the Platform supports direct accounts payable processing via an invoice option. Payment is due strictly within fifteen (15) or thirty (30) days of invoice issuance as specified on the order form. Failure to remit payment within the specified window will result in immediate suspension of the Elite Suite dashboard access and the termination of live cloud CDN file hosting paths.


C. No-Refund Policy

Due to the digital nature of the deliverables (including immediately accessible analytical logs, downloadable corrected data arrays, and cryptographic attestation signatures generated instantly in browser memory), all flat-fee transactional purchases and recurring subscription fees are strictly non-refundable.


5. INTELLECTUAL PROPERTY & PROPRIETARY RIGHTS

The Platform, including all layout designs, user interfaces, localized parsing algorithms, validation rulesets, automated cross-referencing code, schema maps, cryptographic certificate engines, and data tracking visualizations, is the sole and exclusive property of the Platform operators.

Except for the temporary right to interact with the local browser utility, nothing in these Terms grants the Customer any license to copy, reverse-engineer, decompile, extract, or redistribute the underlying analytical frameworks or compliance validation logic code.


6. REGULATORY CHANGES & LIMITATION OF LIABILITY


A. No Regulatory, Auditing, or Legal Warranty

The federal guidelines established by the Centers for Medicare & Medicaid Services (CMS) regarding Hospital Price Transparency are fluid, constantly subject to administrative updates, retroactive mandate shifts, and subjective enforcement interpretations. While our Platform utilizes state-of-the-art compliance logic maps, the Services are delivered strictly as an automated data-standardization utility. The Platform does not provide official legal counsel, formal regulatory compliance immunity, or a signed guarantee against civil monetary penalties (CMPs). The Hospital remains solely responsible for validating its final published data and verifying that its operational pricing policies align completely with state and federal laws.

B. Disclaimer of Technical Warranties

⚠️ Technical Disclaimer: THE PLATFORM AND ALL RELATED SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ACCORDINGLY UNINTERRUPTED SERVER AVAILABILITY.

C. Cap on Liability

⚖️ Liability Limitation: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE PLATFORM, ITS FOUNDERS, OPERATORS, OR EMPLOYEES BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, REVENUE, OR ADMINISTRATIVE FINES LEVIED BY THE GOVERNMENT. THE TOTAL LIABILITY OF THE PLATFORM ARISING OUT OF OR IN RELATION TO THESE TERMS SHALL NOT EXCEED THE ACTUAL TOTAL AMOUNT PAID BY THE CUSTOMER TO THE PLATFORM DURING THE RELEVANT TRAILING THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE CLAIM.


7. SYSTEM SUSPENSION & TERMINATION

  • For Transactional Users: The license granted to interact with a specific local memory session terminates automatically upon the expiration of the checkout state, download delivery, or portal refresh.

  • For Active Subscribers (Elite Suite): Subscription terms automatically renew at the end of each billing cycle unless explicitly canceled by the user via the Paddle/Lemon Squeezy billing portal. We reserve the absolute right to terminate or suspend cloud hosting containers and live CDN public links instantly if we discover a breach of these terms, fraudulent activity, or a failed financial payment routing loop.


8. GOVERNING LAW & CORPORATE DISPUTE RESOLUTION

These Terms, along with any operational claims or legal disputes arising from your use of the compliance engines, shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Any legal dispute, controversy, or claim that cannot be resolved through amicable corporate negotiation shall be referred to and finally resolved by binding commercial arbitration in accordance with the Arbitration rules in effect at that time. The place of arbitration shall be Lucknow, India, and the proceedings shall be conducted entirely in the English language.


9. AMENDMENTS & PLATFORM MODIFICATIONS

We reserve the right to amend, alter, or update these Terms at any time to reflect software upgrades, security adjustments, or shifts in federal CMS schemas. Any updates will be pushed live directly to this legal path with an adjusted "Last Updated" stamp. Continued usage of the Platform following an amendment denotes formal, binding acceptance of the updated terms.


10. CONTACT INFORMATION

For legal inquiries, enterprise procurement processing, or API integration compliance questions, please contact our administrative desk through the official channels listed on the application domain homepage.